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Connecting the Network

Data Centre Rack Support Services

Caultex manages your install project in any of the local purpose built Data Centres in the Slough area, offering full managed rack support  services. Our data centre installation engineers are available to provide onsite support at an hourly rate.

We offer a competitive service, often proving cheaper than the onsite engineers, to install in IBX data centre and colocation providers.

As part of the service we provide, we can help design your network infrastructure, take delivery of the equipment, install the server hardware, configure the software and provide onsite support for any and all data centre equipment in any data centre in and around Slough.

Our rack support services include:

  • low latency data centre installations
  • rapid response local expertise
  • a price competitve with onsite response
  • data centre rack support
  • take delivery of your equipment
  • install and configure software
  • deliver and install at data centre
  • provide continuity of maintenance and support

If you need rack support services in Slough, save time and effort by asking us for a bespoke competitve quote. We will be please to help, with no obligation. 

For example, our Rack and Stack service:


Caultex offers support options that include the services of an on-site engineer – ‘Rack and Stack’. The role of the on-site technician is to perform basic installation tasks. Specifically, the qualified technician will:

  • Mount appliance into a rack if necessary
  • Install unit to existing power and network points
  • Power up unit to operational state
  • Configure unit with customer provided IP address to return system to working state
  • Establish IP connectivity
  • Hand-over to the centralised management via telephone upon request